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Digital Transformation

At Foresight Consulting, we offer digital transformation practices to cope with today’s technology enabled world and help businesses thrive against continuously occurring digital disruptions.

Foresight Consulting's digital expertise will assist your business in realizing integral market opportunities and set the foundations to digitally transform your company to its ultimate potential. Through the power of data, technology and harmonizing internal capabilities, we offer our clients opportunities to realize optimization, growth, and help mitigate the risk of having legacy systems, processes and rigid practices.

DIGITAL DISRUPTION HAS HAD A TERMINAL EFFECT ON BUSINESSES THAT DID NOT RESPOND EFFICIENTLY AND PROMPTLY.

Foresight Consulting believes in methodological approaches and foundations that touch points on vital digital transformation pillars in order to overcome institutional complacency and endorse customer centricity.

 

 

FORESIGHT’S METHODOLOGICAL APPROACH 

Foresight Consulting supports clients in devising a thorough digital transformation engagement assembled over three main strategic milestones; apprehending dynamics that are affecting client’s digital standing, setting a digital strategic foundation and finally execution to realize the client’s best potential.

 

The Approach's Strategic Milestones

Evaluation and Gap Analysis

Foresight Consulting provides in-depth internal and external analysis, in order to identify and evaluate gaps and opportunities that are present at the client’s business, which will align and overtake the constantly developing industry and market practices, guaranteeing further sustainability, longevity and success of the business.

 

Strategy and Planning

Our digital team does not only identify gaps and evaluates viable opportunities, we also build the digital transformation through setting forth a tailor-made strategy and plan for implementing a digital reform and development in a manner that suits each client’s internal capabilities and external industry & market dynamics.

 

Implementation and Monitoring

We further accommodate clients’ businesses growth and advancements by supervising the implementation of the strategy and plan, monitoring performance and iterating, to ensure constant maximum effect and an up-to-date approach to the businesses’ practices, for sustainable growth and success.

Foresight Consulting works on several initiatives to develop digital solutions to its clients in the following domains:

Customer Experience (CX) Business Processes & Productivity Social Media IT Infrastructure Strategy Cloud Strategy Artificial Intelligence & Machine Learning (AI & ML) Big Data & Analytics Strategy Security Roadmap & Strategy

Digital Transformation

Customer Experience (CX)

Digital platforms

  • Building integrated digital platforms enabling companies with new digital services which are critical to the success of a digital transformation. Whether it’s a website strategy, mobile app, or customer self-service functionality. Foresight brings unique capabilities and deep expertise through our data and digital platform strategy consultants to help advise on technology stack and development/delivery alternatives.
Customer Experience Journey
  • Building a strong customer experience and journey has been an integral part of the digital services we offer. Foresight helps clients develop a unified customer journey across all channels/touchpoints whether on the web, outlets, mobile apps or call centers and chats. In addition to identifying technology, process automation and organizational requirements. Through data analysis and profiling, our consultants asses the main customers touch points and build a customer experience journey map to develop a personalized seamless experience.
CRM System Strategy
  • A solid and progressive CRM system is the corner stone of serving customers, empowering customer service agents, and achieving customer delight. Foresight reviews current CRM process and technology, identifies industry-specific leading and most relevant CRM systems, set and kickoff a roadmap for implementation /migration.

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Business Processes & Productivity

Business Process Automation

  • Identifying, documenting and automating customer impacting business processes using existing and potential systems and Business Process Management (BPM) tools to minimize manual transactions, paperwork, and time.
Productivity Tools / Applications Strategy
  • Foresight will review current customer facing functions tools and technologies, identify gaps, potential automations, productivity hacks. Then set a strategy for deploying productivity tools that will reduce cost, increase speed, profitability and customer satisfaction.

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Social Media

Digital Marketing Channels & Social Media Strategy

  • Digital channels are gaining more and more importance and therefore developing a fully integrated digital marketing strategy has become more critical to organizations. Helping our clients in the assessment of their channels and supporting in making the most efficient and impactful decisions while proposing a suitable organization structure and staffing in case of build for the strategy devised.

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IT Infrastructure Strategy

IT Enterprise Architecture

  • Foresight will review existing IT Enterprise Architecture, propose structural enhancements based on industry’s best practices (to-be architecture). Then design a plan for migration from existing to to-be architecture.
IT Organizational Structure
  • Foresight will review existing IT org structure, propose structural enhancements based on industry’s best practices, identify gaps between current and to-be structures. And may also support in allocating staff.

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Cloud Strategy

Defining the role of technology within the organization and in relation towards the fulfillment of the overall corporate strategy is essential to compete in modern times and realize efficiency. The consulting team will review the existing IT Enterprise Architecture. Furthermore, they will assess the current and future needs for technology solutions and tools. This will enable them to identify the proper cloud options and alternatives for all new and existing platforms. Finally, it is imperative to set a cloud migration strategy to ensure a smooth transition.

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Artificial Intelligence & Machine Learning (AI & ML)

Companies should be adapting to transformational changes through deploying AI to achieve significant financial benefits. Through predicting scenarios enhanced by machine learnings more adaptations occur  as needed to changing context, circumstances, and  events. We help in identifying potential AI/ML opportunities and propose an AI plan with the resources needed.

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Big Data & Analytics Strategy

Large-scale data gathering and analytics are becoming essential to maintain competitiveness and seize opportunities to enhance sales, customer experience and in turn loyalty. Foresight will Perform a high-level analysis of existing raw data and data warehouse in order to identify value & potential insights. Furthermore, designing a high-level structure of a KPI’s dashboard. Foresight can also support proposing a structure, job descriptions and hirings.

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Security Roadmap & Strategy

Cybersecurity and IT risk management are essential for the survival of businesses in the digital world of the company. Assembling a security roadmap is important to understand how the business can be affected by weak security and furthermore understand the impact of this on the business strategy. The consulting team will help companies identify the digital risks and then develop a capabilities roadmap to pinpoint areas of development and investment. With security it is important to undergo continuous assessment, alignment and improvement to ensure the company is keeping up with new threats and risks.

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